Outlook - IMAP Sent Items folder not keeping the sent items

If you are familiar with Outlook Express, you will notice that everytime if you are using the IMAP account to send out the email, the sent emails will automatically be copied one copy into "Sent Items" IMAP folder. But, if you switch to Outlook, regardless of Outlook 2000, 2002, 2003 and etc. The sent email will never be copied into the IMAP sent items folder but instead only into the local sent items folder.
Anyway, there is a way to overcome this problem (courtesy of Lee Ta Nen). By using the Outlook rules to imitate the effect.
Steps
1. Goto menu, Tools - Rules and Alerts
2. Click "New Rules ..." button
3. In the Rules Wizard - choose "Start from a blank rule"
4. In "Select when message should be checked", select "Check messages after sending"
5. Click "Next" button
6. Then, in the next page, choose "uses the form name from" and tick it.
7. Then, in the "Edit the rule description" click on the "form name" hyperlink.
8. Then, in the "Choose Form" dialog box, select "Application Form" in the combo box, and then, select "Message" in the list box and click "Add ->" button.
9. Then click "Close" button in the "Choose Form" dialog box.
10. Then click "Next" button
11. Then in the next Rules Wizard page, in "What do you want to do with the message?" - "Select action(s)", tick "move a copy to a specified folder".
12. In the Edit Rule Description, click on "specified" hyperlink, and then it will pop a dialog box for choosing the folder. Choose the IMAP sent items folder and press ok.
13. Then, click "Next" two times.
14. Click "Finish" button.

If you have set up the above rule you may want to stop Outlook automatically copying your sent messages to your local Outlook Sent Items folder as well as the IMAP Sent folder. To do this:

1. Choose Tools > Options
2. Click on the Preferences tab, then E-mail Options
3. Uncheck the Save copies of messages in the Sent Items folder box.
4. Press OK

Comments

Scott Lindner said…
This appears to only work for one IMAP account. What would you do differently if you had multiple IMAP accounts, each with a different From email address?
Alexis said…
Some days ago I was working for the PC and I rebooted it.But after all my mails were deleted from my OE.I was frightened.But I used google and saw there-viewer dbx.This tool decided my problem very quickly and without pay.My friend were satisfied too.

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